Frequently asked questions
How do I record my screen in FuseBase?
Record captures your screen, a single Chrome window, or another program running on your desktop. It suits a short walkthrough that would take several paragraphs to write out. The recording is stored with the rest of your content, so you can share it by link or place it directly on a page.
Can I put our branding on a video?
You can add your own watermark to a video, which keeps your name on a walkthrough or a demo after someone passes it along. Drawing tools let you mark what matters on screen while you record, so the viewer follows the step you are explaining instead of hunting for it.
Why is there no sound after converting a recording to MP4?
The usual cause is the capture setting rather than a damaged file: system audio or the microphone was not included when the recording was made, so the converted file has no audio track to play. Check which audio source is selected, then test a short clip before recording anything long.
What does the AI note taker do during a meeting?
It joins the call, records it and produces a written record you can keep and search later, so nobody has to type while also taking part in the conversation. Read the notes before treating them as the official record, and tell the people on the call that the meeting is being recorded.
Can a recorded meeting turn into real next steps?
That is where this is heading. Once a meeting exists as text, the content can feed a page, a task or a database record instead of sitting in a video nobody replays. A person still confirms what was agreed, because a transcript shows what was said and not always what was decided.
Can the client portal carry our brand instead of yours?
Yes. Portals are white labeled, so your client sees your logo, your colors and your domain rather than ours. What the client meets looks like part of your business, not like software you happen to use.
Do we need an AI strategy before we start?
No. Start from the work you already do and the improvement you want, not from a strategy document. Pick one process that repeats, put it into the platform, and add delegation where it earns its place.
Can FuseBase work with the project tool we already use?
Connecting to existing systems is part of the design, through integrations and automation. Which specific tools you can connect depends on your account, so check your own integration list rather than assuming a particular one is there.
Do we have to keep the portal in sync by hand?
No, and that is the point of running both sides on the same platform. A document the team updates internally is the same record the client is looking at, so there is no second copy to remember and no stale attachment to apologise for.