Fusebase Apps can send emails through the Fusebase Email Service. This means an app can do more than collect data, update dashboards, or manage workflows. It can also communicate with people automatically. Your apps can send:

• notifications
• welcome emails
• reminders
• follow-ups
• status updates
• approval requests
• receipts and confirmations
• small email campaigns
• scheduled digests
• etc

What apps can do with email #

Apps can send emails based on user actions, workflow events, stored data, or schedules.

For example, an app can:

• send a welcome email when someone signs up
• remind a client about an incomplete request
• notify a manager when an approval is waiting
• send a follow-up after a lead submits a form
• email a report to a client every week
• send a small campaign to a selected contact list
• confirm that a file, form, payment, or request was received
• etc

Common App Use Cases #

1. Client onboarding emails #

Create an onboarding app that sends the right emails as a client moves through the process.

The app can:

• send a welcome email after signup
• explain the next steps
• remind clients about missing documents
• notify the account manager when onboarding is complete

Example: A client submits an onboarding form. The app creates their record, sends a welcome email, and shares the next steps automatically.

2. Request and approval reminders #

Create an app that follows up when someone has not completed an action.

The app can:

• remind a client to upload files
• remind a teammate to review a request
• send an approval reminder
• notify the requester once a decision is made

Example: A client has not uploaded requested documents after three days. The app sends a polite reminder automatically.

3. Sales follow-ups #

Create an app that sends follow-up emails after a lead takes an action.

The app can:

• send a reply after a form submission
• follow up after a demo request
• send a personalized message based on lead details
• notify a sales manager about high-priority leads

Example: A lead requests a demo. The app sends a confirmation email, creates a CRM record, and alerts the sales team.

4. Status updates for clients #

Create an app that keeps clients informed without your team writing every message manually.

The app can:

• send project updates
• confirm that files were received
• notify clients when work is complete
• send updates when an approval changes status
• share links to reports or deliverables

Example: A client request is completed. The app sends an email with a summary and a link to the final result.

5. Internal notifications #

Create an app that alerts your team when something important happens.

The app can:

• notify managers about new requests
• alert a team when a task becomes overdue
• email finance when an invoice needs review
• notify support when a high-priority ticket arrives

Example: A customer submits a high-priority support request. The app immediately emails the support manager.

6. Weekly reports and digests #

Create an app that sends regular summaries automatically.

The app can:

• prepare a weekly project update
• send a sales pipeline digest
• summarize new support tickets
• share incomplete requests with the team
• send client activity reports

Example: Every Monday morning, the app sends the operations team a summary of overdue requests, approvals, and client activity.

7. Small email campaigns #

Create an app that sends a focused email campaign to a selected group of contacts.

This is useful for:

• product updates
• webinar invitations
• client announcements
• feature launches
• service reminders
• partner updates

Example: You select all clients using a specific service. The app sends them a personalized announcement about a new feature.

How to add functionality to apps #

You can add the ability to send various email messages in apps through regular prompts. You simply need to describe what you need in the app, and the AI will add the required features. Please note that by default, emails are sent on behalf of FuseBase, but you can connect a custom SMTP, and emails will be sent from your own address.

Prompt Examples #

• Create an app that sends a welcome email when a new client signs up.
• Create an app that sends a confirmation email after someone submits a form.
• Create an app that emails a manager when a new request is created.
• Create an app that sends an email when an approval is completed.
• Create an app that sends a client a link after their files are processed.
• Create an app that sends a reminder if a client has not uploaded requested files after three days.
• Create an app that sends a follow-up email when a task becomes overdue.
• Create an app that sends a personalized follow-up email after a lead submits a demo request.
• Create an app that emails new leads with a booking link and creates a sales task for the team.
• Create an app that confirms when a client file has been received and reviewed.
• Create an app that sends a client a summary email after an approval is completed.
• Create an app that sends a weekly summary of open requests to the operations team.
• Create an app that sends a daily sales pipeline digest to the sales manager.
• Create an app that sends a weekly summary of new support tickets and unresolved issues.
• Create an app that sends a product update email to selected clients.
• Create an app that sends a webinar invitation to contacts who signed up in the last 90 days.
• Create an app that sends a feature announcement to all clients using a specific service.