Product feedback and roadmap intake
Collect customer feedback and internal requests, attach evidence, and move each request to a clear roadmap decision.
- Industry
- B2B SaaS and Technology Vendors
- Team
- Operations, Product and engineering
- Use case
- Project management
- Tags
- Product feedback
Template preview
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Overview
What this template supports
A feedback database for product and operations teams. It records each request with its source, account, problem, evidence, theme, reach, impact, effort, decision owner, target release and decision rationale. It includes a complete table view, a status board and saved views for evidence review, the roadmap and closing the loop on released feedback.
- Status board from new request to released or declined
- Reach, impact and effort fields
- Roadmap board
- Decision rationale on every request
How to use this template
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Review the workflow
Confirm the stages from New to Released or Declined and the label options match how your team works.
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Plan your records
Decide which requests, sources, owners and themes your team needs to track.
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Decide who has access
Invite the people who update records and confirm what each person can view or edit before sharing anything outside your team.
Frequently asked questions
What does Product feedback and roadmap intake help me do?
Collect customer feedback and internal requests, attach evidence, and move each request to a clear roadmap decision.
What is included in this template?
It includes Status board from new request to released or declined, Reach, impact and effort fields, Roadmap board and Decision rationale on every request.
Who is this template designed for?
It is designed for Operations and Product and engineering teams working in B2B SaaS and Technology Vendors.
What should I review before using this template?
Confirm the stages from New to Released or Declined and the label options match how your team works. Decide which requests, sources, owners and themes your team needs to track.
How can I explore the template?
Browse the table and Kanban screenshots to compare the views and inspect how records are organized.