Documents template

Pilot exception review

Review pilot exceptions each week and decide whether to fix, redesign, exclude or re-estimate each one, so the pilot shows its true coverage before phase two is priced.

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Industry
Technology-Oriented Consulting
Team
Operations
Use case
Project management
Tags
Approval workflow
Includes
1 database

Template preview

Pilot exception review

Included items

  • Automation pilot run and exception log

    Database · Embedded view: Exception queue (Pilot log items dashboard) · Requires sign-in

Overview

What this template supports

A weekly exception review for operations pilots run by a consultancy. It leads with coverage figures, embeds an exception board grouped by status, and adds decision options, an exception patterns table with design impact badges and a sponsor decisions checklist. It embeds the Exception queue view of the automation pilot run and exception log database.

  • Coverage stats row
  • Embedded Exception queue board
  • Fix, redesign, exclude and re-estimate tabs
  • Exception patterns table
  • Design impact badges
  • Sponsor decisions checklist

How to use this template

  • Filter the board to one client

    Create or choose a saved view of exceptions for the client this review belongs to, grouped by status, and embed it before sharing.

  • Decide each exception

    Record whether each exception is fixed, redesigned, excluded from scope or changes the estimate, with an owner and a date.

  • Update coverage and sponsor decisions

    Refresh the coverage figures from the run records and list every decision the sponsor still owes with its age.

Frequently asked questions

What does Pilot exception review help me do?

Review pilot exceptions each week and decide whether to fix, redesign, exclude or re-estimate each one, so the pilot shows its true coverage before phase two is priced.

What is included in this template?

It includes Coverage stats row, Embedded Exception queue board, Fix, redesign, exclude and re-estimate tabs and Exception patterns table.

Who is this template designed for?

It is designed for Operations teams working in Technology-Oriented Consulting.

What should I review before using this template?

Create or choose a saved view of exceptions for the client this review belongs to, grouped by status, and embed it before sharing. Record whether each exception is fixed, redesigned, excluded from scope or changes the estimate, with an owner and a date.

Why log an exception instead of fixing it by hand?

A manual patch hides the failure, so the pilot looks better than it is and phase two is priced on that. A logged exception shows the true coverage.

Who decides whether an exception changes the phase two estimate?

The lead consultant recommends it from the pattern, and the client sponsor sees it before any second phase is priced.